Updated July, 2024

Privacy Policy

1. Our Commitment To Privacy

Wrkplus Pty Limited (WRK+) (ABN 90 616 574 611) (referred to as we, our and us) is committed to protecting the privacy of all Personal Information that we collect from you and to complying with our obligations under the Privacy Act 1988 (Cth) (PrivacyAct) and the Australian Privacy Principles. 

For Information Security Management, WRK+ is ISO9001:2016 certified, and are operating under the ISO27001 standards and pending certification.

Please take a moment to read our Privacy Policy as it describes what happens to your Personal Information that is collected when you participate in a Study or via our Website.

2. Definitions

Personal information means information or opinion about an identified individual, or an individual who is reasonably identifiable.

Privacy Policy means this privacy policy.

Sensitive Information has the meaning given in the Privacy Act. 

Study means our "Best Places to Work" study which we conduct on an annual basis.

Website means our website at https://www.wrkplus.com.

In this Privacy Policy, wherever includes or including is used, it will be read as if it were followed by (without limitation).

3. Overview

Where practicable, we will deal with you anonymously. However, due to the nature of our products and services, where you do not wish to provide us with your Personal Information, you will not be able to join or participate in our Study and we may not be able to provide you with the products or services you require or an appropriate level of service. 

We collect and hold Personal Information that is reasonably necessary for, or directly related to, one or more of our functions or activities. 

4. Our Purposes For Handling Your Personal Information 

As a general rule, we only handle Personal Information for purposes that would be considered relevant and reasonable in the circumstances. We will only collect Personal Information that is necessary for the purposes described in this Privacy Policy, or other purposes specifically communicated to you. We use fair and lawful methods to collect Personal Information.

We collect, hold, use and disclose Personal Information to:

  • give you the ability to access and use our Website;

  • enable you to participate in the Study;

  • provide our clients with analysis, insights and outputs derived from your and others’ participation in the Study;

  • provide you with products and services;

  • promote related products and services to you;

  • enable you to access information about us and our products and services;

  • comply with our legal and regulatory obligations; and

  • otherwise manage our business.

5. Types Of Personal Information We Collect

We obtain Personal Information from our clients and third party data brokers.  We also obtain Personal Information directly from clients via the Study and our Website and from maintaining records of information provided in the course of providing services or during participation by clients in the Study.  

When you browse our Website

You do not have to give us any information in order to simply browse on our Website. 

However, we may need to collect certain details from you if, for example, you want to place an order or make a payment for products or services. 

When we provide you with products and services

To provide products and services to you, the Personal Information that we collect includes your name, ABN, email address, phone numbers, address and date of birth.

When you use our Website and participate in the Study

To participate in the Study, you must become a client and provide us your name, gender, email address, phone numbers, address and date of birth. You may provide further information to facilitate your participation in the Study.

We may collect information about how you participate in the Study and use our Website to assist us to provide you with more tailored services, and to enable us to develop and improve our services. When you participate in the Study or use our Website, the information we may collect includes:

  • the functions you have used;

  • all content and information that you share or provide;

  • how you have shared your content and information;

  • third party content you have received; 

  • advertisements you have clicked on; and

  • other third party websites that you have accessed via our Website.

We may also collect information from the devices and networks that you use to participate in the Study and access our Website to help us develop and secure our services. The information we may collect can include:

  • the internet protocol (IP) address of your computer of the proxy server that you use to access the internet;

  • your computer operating system;

  • your type of web browser;

  • your mobile device;

  • your mobile operating system; and

  • the name of your ISP or your mobile carrier.

We obtain some of this information from third party analytics companies whom we have allowed to access a de-identified database in order to provide us with this information.

We may use 'cookies' to store and sometimes track information about you, but only on an anonymous basis.  A cookie is a small amount of data sent from a server which is stored on your computer's hard drive.  You can set your browser to refuse cookies or to ask you before your browser accepts them. Certain parts of our Website may require a cookie to be activated and, if you choose to reject the cookie, a particular feature may not be available to you.

6. How We Handle Your Personal Information

We will collect and hold your Personal Information in a fair and lawful manner, and not in an unreasonably intrusive way.  We obtain Personal Information directly from you, as well as from our clients.  We will sometimes also collect your Personal Information from other third parties, including from publicly available sources.

Direct Collection 

We may collect the Personal Information you directly give us through some of the following means:

when you participate in the Study;

  • when you make an application for, or sign our agreement for, the provision of our products or services;

  • when you request any information regarding our products or services in person, by phone or our Website;

  • while conducting customer satisfaction and market research surveys;

  • whilst administering any of our services; and

  • as otherwise required to manage our business.

Automatic collection

We may collect your Personal Information automatically through some of the following means:

  • we may receive location data passed to us from third party services or GPS-enabled devices you have set up;

  • we may collect information about how you use our Website and participate in the Study to assist us to provide you with more tailored services and to enable us to develop and improve our services;

  • we may also collect information from the devices and networks that you use to access our Website and participate in the Study to help us develop and secure our services; and

  • we may use 'cookies' to store and sometimes track information about you, but only on an anonymous basis. 

7. Use And Disclosure Of Personal Information

We will only use and/or disclose your Personal Information in accordance with the Privacy Act and the Australian Privacy Principles.

Primary Purposes

The primary purposes for which we use and disclose your Personal Information include:

  • giving you the ability to access and use our Website;

  • providers of software and services which incorporated in, or integrated or linked with, the Study or our Website;

  • any purchaser or potential purchaser of our business or assets;

  • our professional advisers, including our accountants, auditors and lawyers; and

  • government and regulatory authorities and other organisations, as required or authorised by law.

Secondary Purposes

We may also use and disclose your Personal Information we collect for a secondary purpose.  A secondary purpose is one which is related to the primary purpose of collection.  Some of the secondary purposes for which we may use your personal information include:

  • promoting and marketing our products and services to you;

  • product and service development;

  • customer and market research; and

  • keeping you informed of any changes to our business, products and services or other offerings that may be of interest to you. 

We will not use or disclose your Personal Information for any other purpose unless you have consented to that use or disclosure.

Direct Marketing

We may use your Personal Information, including your contact details, to provide you with information about products and services, including those of third parties, which we consider may be of interest to you. 

We will not disclose your Personal Information to third parties for marketing purposes. 

You may opt out at any time if you no longer wish to receive direct marketing information from us. You can make this request by contacting our Privacy Officer.

8. Access

You have a right to access your Personal Information.  We will generally provide it to you but in some cases where and to the extent permitted by law, we may refuse access to some or all of that information.  In those circumstances we will provide reasons.

To make a request, you will need to obtain and complete an application form verifying your identity and specifying what information you require. You should contact our Privacy Officer at info@wrkplus.com to make a request.

9. Accuracy And Corrections

We will take reasonable steps to ensure your Personal Information is accurate, complete and up to date. If you believe that any Personal Information we hold about you is not accurate, complete or up to date, then please contact our Privacy Officer info@wrkplus.com.

10. Security

We will take all reasonable steps to ensure your Personal Information is kept secure. 

We maintain appropriate physical, procedural and technical security for our offices and information storage facilities so as to prevent any loss, misuse, unauthorised access, disclosure, or modification of Personal Information.  This also applies to disposal of Personal Information.

In addition, we protect Personal Information by restricting access to those people who need access to do their job.  

11. Resolving Personal Information Concerns 

If you have any questions, concerns or complaints about this Privacy Policy, or our use of your Personal Information, please email our Privacy Officer at info@wrkplus.com or write to 

The Privacy Officer

Wrkplus Pty Limited (Wrk+) Level 2, 50 Bridge St, Sydney NSW 2000, Australia

Email: info@wrkplus.com

Once a complaint has been lodged, the Privacy Officer will respond to you as soon as possible. We will endeavour to respond to any complaints received within 30 days. 

You may also lodge a complaint with the Office of the Australian Information Commissioner by telephone: 1300 363 992 or email:enquiries@oaic.gov.au.

12. Changes

We reserve the right to change the terms of this Privacy Policy from time to time, without notice to you.  

The last update to this document was on 1 July 2024.